·
Exchange concept
·
Production concept
·
Product concept
·
Sales concept
We
will discuss these concepts in detail as below:
4.1.1 EXCHANGE CONCEPT: The
exchange concept of marketing as the name indicates holds that the exchange of
a product between the seller and buyer is a central idea of marketing. But a
proper serutiny of the marketing would readily reveal that marketing is very
much broader than exchange. The other important aspect of marketing such as
concern for the customer, the generation of the venue satisfaction, the
creative selling and integrated action for serving the customer get completely
overshadowed in this concept of marketing.
4.1.2 PRODUCTION CONCEPT: According
to the production concept marketing is a merely related to production. They
believe that marketing can be managed by managing production. The concept holds
that consumers would as a rule support these products that are produced in a
great volume and allow unit cost organization voting for this concept are
influenced by a drive to produce all that they can. They do achieve high
production efficiency and a substantial reduction in the unit cost of
production. Yet they often do not get customers as they expected. Customers
after all are motivated by a variety of considerations in their purchases. Easy
availability and low cost are not the only parameters governing the customers
buying action and the production concept thus fails to drive as the right
marketing policy for the enterprise.
4.1.3 PRODUCT CONCEPT:
The product concept is somewhat stiff form the production concept whereas the
production concept seeks to win markers and profits v/a high volume of
production and low unit cost of production. The product concept seeks to
achieve the same result via product excellence, improved products, new products
and ideally designed and engineering products. It also places emphasis on
quality assurance. Organizations that subscribe to the product concept of
marketing believe that consumer goods automatically vote for products of high
quality they spent considerable energy. Time and money on research and
development brings in a variety of new products. They do not bother to study
the market and the consumer in depth. They get totally embraced with the
product and almost forget the consumer for whom the product is actually meant.
They fail to find what the consumers actually need and what they would gladly
accept.
4.1.4 SALES CONCEPT: The
sales concept maintains that a company cannot except its products to get picked
up automatically by the customers. The company has to consciously promote and
push its products heavy advertising, high power personnel selling, large scale
sales promotion, heavy price discounts and strong publicity and public
relations are the normal tools used by the organization that rely on this
concept. Evidently the sales concept too generates marketing myopia just as a
exchange concept, production concept and product concept. It leads to a wrong
or inadequate understanding of the market and consequently a total failure in
the market place.
4.2 IMPORTANCE OF MARKETING TO THE
SOCIETY:
1. Marketing helps to achieve, maintain and raise the standard of
living marketing brings new variety of useful and quality goods to the consumer
and better marketing gives soon for mass production.
2. Marketing increase
employment opportunities.
3. Marketing helps to
increase national income.
4. Marketing is a connecting
link between the consumer and the producer.
5.
Marketing helps to maintain economic stability. Economic
stability is the sign of any efficient and dynamic economy and economic
stability is maintained only when there is a balance in supply and demand. If
production is more than demand the access goods cannot be sold at acceptable
prices than the stocks of goods would be picked up and there would be glut all
the market resulting fall in price. Similarly, if production is less than
demand prices will shoot up resulting in higher prices. In such a situation
marketing maintains the economic stability by balancing production and
consumption.
4.3
STEPS IN MARKETING MANAGEMENT:
1. Product Planning
2. Sales Forecasting
3. Pricing Policy
4. Distribution Strategy
5. Role of Advertising
(Personnel Selling)
6. Quality
We will
discuss now in details as below:
4.3.1
PRODUCT PLANNING: Product planning may be defined as “the act of marketing out
and supervising the search. Screening, development and commercialization of new
products, modification of existing lines”.
Product planning involves three
important considerations:-
1. The development and
introduction of new ideas
2. The modification of
exiting lines as may be required in terms of changing consumer’s need and
preferences.
3. The discontinuance of
elimination of marginal or unprofitable products.
4.3.2
SALES FORECAST: A sales forecast is an
estimate for the amount or unit sales for a specified future period under a
proposed marketing plan or programme. As defined by the American Marketing
Association it is “an estimate of sales in physical units for a specified
future period under a proposed marketing plan or programme and under an assumed
set of economic and other forces outside the unit for which the forecast is
made.
Marketing of a proper sales forecast
requires an assessment of:
1) The outside uncontrollable
force likely to influence the company sales.
2) The internal proposed
changes in the marketing strategies and tactics of the company which are likely
to affect the sales.
Sales forecast can be for a specified
product line or it can be for a market as a whole or for any portion of it.
According to the time period, the
sales forecast can be divided under three types:
1.
SHORT RUN FORECAST: Which generally extends
from a few weeks to about six months or at most one year in future. This is
mostly done by companies as day-to-day forecasts for their production control
needs and to plan for long term financial needs.
2. MEDIUM RANGE FORECAST: Which extends from one year to about
four years into future. This type of forecasting is important for
a) Estimating profits,
budgeting expenses etc,
b) Determining dividend
policy
c) Deciding rate of
maintenance expenditure
d) Determining schedule of
operations.
3. LONG RANGE
FORECAST: extending
to at least five years into future and in case we of really large organizations
are extending over a longer period up to ten years or even more.
It is useful in the following ways:-
1) Anticipating the magnitude
and timing of capital expenditures required for new facilities in the future.
2) Determining probable
trends and range of cash inflows from sales.
3) Estimating companies long
range personnel needs.
4) Highlighting future
problems.
4.3.3
PRICING POLICY: - Pricing is a very critical decision. Pricing decisions are
not easy to make. Hence sound pricing policies must be adopted to ensure that
the organization secures satisfactory profits. For pricing decisions a
marketing manager has to be familiar with economic concepts useful decisions.
He has to consider various pricing factors which influence pricing apart from
costs such as the customers characteristics, the economic product
characteristics, competitive environment and Governmental control wherever
applicable. The price of the product materially affects the demand for it as
well as the organization competitive ability for expenditure if the quality of
the product is to be improved this may be possible only if the customers are
willing to pay a higher price for it. Besides, if the product is not properly
priced there might be reluctance from the channels of distribution.
4.3.4
DISTRIBUTION STRATEGY: Distribution may be defined as an operation or a series of
operation, which physically bring goods manufactured or produced by only
particular manufacturers into the hands of the final consumers to the users.
A distribution strategy consists of
distributing or sub-dividing the total products of a manufacturer on a
geographical basis to various specific markets. There may be a state market, a
National Market or even a world wide market for the production while defining a
strategy we have to deal
with two aspects.
First, is the organizational aspects, it is concerned with how and through what
channels we should distribute. For this general marketing policy is responsible
for deciding the various channels we should distribute. For this general
marketing policy is responsible for deciding the various channels for
distribution. Secondly, is the operational aspect of distribution or the
physical distribution, it is concerned with moving of goods from one place to
another, including the warehousing storage and transportation costs as well
includes.
4.3.5
ADVERTISING: To counter the markets at National and International level the GOI set up
various institutes like:-
1) Export Credit Guarantee
Corporation Ltd. (ECGC)
2) State Trading Corporation.
(STC)
3) Trade Development
Authority.
4)
National small Industries Corporation.(NSIC)
CHAPTER 5
ABOUT PRODUCT
5.1 LOCATION
OF UNIT :
Br.MSME-DI
W.B.S.I.D.C Industrial Estate
J.P.Avenue, Durgapur-12
5.2 NAME OF
PRODUCT : Ceramic
Glazed Wall Tiles
5.3 INTRODUCTION:
This project envisages production of Ceramic Glazed
Tiles which is having a very bright prospect in bathrooms and kitchen in modern
housing and in AnalyticalLaboratories and toilets attached to Railway stations.
Due to the liberalizedeconomic policy followed and encouragement by Govt.of
India future prosperity ofthis product in the eastern zone is obviously
bright.Moreover there is not a singleMSEs in manufacturing ceramic glazed tiles
in total Eastern Region which has avast demand of this product.
5.3USES
OF CERAMIC GLAZED TILES:
Ceramic
Glazed tiles are made of porous body with a coating of white or coloredGlaze.
These are used extensively in the Bathrooms, Kitchen in modern buildingsand in
Hospitals and Analytical Laboratories, Toiletries attached to Railwayplatforms.
This is because of this products have properties like good resistance toweather
and chemicals, having high strength, hard, glossy surface with differentcolors
and pleasing appearance. In the near future the chances for replacing
theseitems by other materials look very bleak. These tiles are rather cheap,
easy toclean, have more life and are available in pleasing colours.
5.4MARKET POTENTIAL:The market of ceramic glazed Tiles are
very bright since its demand is increasingat a faster rate.The reasons are not
far to seek.The improved living standardcoupled with good economic situation
along with supporting Govt. policies for housing sector speak itself for the
demand for these products. Side by side population growth is also creating a
positive demand position of these products. These items form an essential and integral part of consuming sector like
housing educational and research institutions, hospitals, Industries, hotels,
restaurants ,cinema halls and other public places. The demands of these
products also increase by the need of renovation works of the old above similar
buildings. The housing Development Finance Corporation and other
Govt.Corporations and Banks for financing housing will go a long way for the
demand of these products.The private sector which accounts for the lion’s share
of the investment in housing and construction is bound to increase
further.Further Govt. of India as well as State Govt.is taking more care for
the up-keeping of rural sanitation and water supply systems which will
indirectly influence and increase the demand of ceramic glazed tiles. Further
during the last few years before global economic recession the
exportopportunities of these tiles from Middle East and Developing countries
was very encouraging and hopefully after the recession export opportunities of
these tiles will come back.At present there are over 13 Medium scale
enterprises and 60 small
scale enterprises are in this field but there are no
enterprises in Eastern and North Eastern area. The units that register EM-II
Under small scale Enterprises will go on enjoying the prevailing State Govt.
Incentives and Central Govt. Incentives as pernew Industrial Policy
2006.Considering these opportunities new generation entrepreneurs could think
of manufacturing this products” Glazed Ceramic Tiles”
5.5QUALITY
CONTROL AND STANDARDS:
The
raw materials are tested before taken into use for production and after the
result
is satisfactory they are used .During the manufacturing process quality is
checked
at the times of grinding ,mixing and pressing .Finally finished products
are
selected at random and tested to ascertain its asset values with the help of
Modulus
of Rupture test(MOR), Warpage, Apparent porosity ,Bulk density,
Crazing
test, Scratch Hardness test on a regular basis as per BIS specification.
The
standards being followed while making Ceramic Glazed Wall Tiles are:
IS
: 777-1970 –Glazed tiles
IS
:2840-1965 –China clay for ceramic Industry
IS :4589-1979 –Plastic clay for Ceramic Industry
5.6
MANUFACTURING PROCESS:
The
raw materials like local clay,Chinaclay,Ball clay ,Wollastonite chips and pitchers
are mixed and ground thoroughly to form an uniform slip. They are unloaded in
an agitator. The slip is screened, magnetized and kept in agitating tank with
addition of required deflocculants . The material is then passed through filter
press to get rid of soluble salts to make a plastic body.The plastic body is
dried in a dryer to get the dried mass of 5-6 % moisture.The dried mass is
subsequently fed into a pan mill. The output of the pan mill is stored in
vertical silos.The mixture is now ready for pressing tiles.The pressed green
tiles are stacked on the kiln car in a stack of 3 ft.height and dried by using
hot waste air from the kiln. The green tiles are dried for 20 hrs.The dried
tiles are pushed along with the kiln car and allowed for firing for 20 hrs.The
outputs are known as Biscuits. The hot tiles at above 250- 300C are allowed to
cool in nature normally.The cooled tiles when come at normal room temperature
30-40C are screened through online sorting followed byHammer test and
Brushing,water spraying and Glazing.Then the Glazed wares areloaded into
refractory cassettes on an endless moving conveyor.The cassettes are loaded onto
Glost Kiln car and allowed for firing at a temperatureof 1040C for a cycle of
18 hrs. The cooled tiles are unloaded from the cassettes andallowed for online
inspection. The tiles are checked into 1sti.e
Prime,2nd
ascommercial
grade,3rdas
Reject Variety. After sorting the tiles are packed andstripped and stamped and
sent to stockyard. A single pack of tile weighs 16 kg and ready for sale
5.7 POLLUTION CONTROL:Glaze
tile has a share in the present Environmental Degradation. So it is advisableto
get NOC from Pollution Control Authority as per statutory norms. In this
project it would be better if the installed chimney height is of 30 ft and all
the machineries are fitted with pollution arresting measures.
5.8ENERGY
CONSERVATION:
Considering
the fuel reserves and its spiraling price it is essential to adopt energy conservation
system by the entrepreneur. The efficiency of a furnace will dependon how
efficient the combustion system is and secondly how best the generated heat is
utilized.Energy conservation could be achieved through following process:
1)
Complete combustion with minimum excess air.
2)
Proper heat distribution.
3)
Operating the kiln at desired temperature.
4)
Reducing heat losses from the openings.
5)
Minimizing wall losses.
6)
Waste heat recovery from fuel gasses and utilization for Drying Tiles
7)
Control of Chimney draught and kiln pressure
8)
Use of lubricants and proper maintenance
So
the efficiency of a kiln will depend on how efficient the combustion system is
and secondly how best the generated waste heat is utilized .So, it is always
recommended that standard and good quality of fuel should be used.
CHAPTER 6
COST ESTIMATION AND FINANCIAL ANALYSIS
6.1 PREOPERATIVE
EXPENSES:
6.2 DESCRIPTION OF LAND AND BUILDING:
6.3 LIST OF PLANT AND
MACHINERY:
Packing ,Forwarding ,Insurance, Frieght @15%
Rs.14,92,000/-
Erection and Installation of Shuttle kiln
Rs.13,00,000/-
Electrification and Installation & Security
deposits Rs. 17,00,000/-
Generator 125 KVA 02 nos Rs.14,00,000/-
Cost of Transformer Rs.8,50,000/-
Moulds and Assembly Rs.7,50,000/-
Pollution Control Equipments Rs.6,00,000/-
Total
Rs.80,92,000/-
6.4 ASSETS AND
OTHER DETAILS:
6.5TOTAL FIXED CAPITAL ( AMOUNT IN LAC):
6.6.SALARIES AND WAGES PER MONTH:
6.7.RAW MATERIALS PER MONTH
( IN RS.):
6.8.UTILITIES AND FUEL PER MONTH:
6.8.CONSUMABLES PER MONTH:
Total
Capital Investment :
Total
Fixed Capital Rs.296,19,200/-
Working
Capital Requirement Rs.57,42,500/-
Total : Rs. 353,61,700/-
6.9.MANUFACTURING
COST PER MONTH :
6.10.SALES
PROCEEDS PER MONTH :
@
Rs.19,000/-M.T. = Rs.36,00,000/-
Gross
Sales Proceeds per annum = Rs.432,00,000/-
Net
sales per annum (less excise) = Rs.378,00,000/-
Profit
per month = Rs.10,13,000/-
Profit
per annum = Rs.121,60,000/-
Return
on sales = 28.15 %
Return
on Investment = 34.30%
Break
Even Analysis:
Contribution
= 199.36 lacs
Variable cost :Sales –
contribution = 378-199.36 =178.64 lac
6.11.FIXED COST PER MONTH :
Salary
and Wages (40%) Rs. 32,000/-
Utilities
(20%) Rs. 1,21,000/-
Other
Expenses (25%) Rs. 23,000/-
Depreciation
Rs. 1,93,000/-
Interest
On Term loan Rs. 2,79,000/-
Total
Rs. 6,48,000/-
Fixed
cost per annum Rs. 77.76 lacs
Break
Even Sales (BES) = F/(C/S) = 77.76/ (199.36/378) =77.76/0.527
= 147.55Lacs or 39% of
net sales
6.12.DEPRECIATION
ANALYSIS :( AMOUNT IN LACS)
CHAPTER 7
PERFORMANCE ANALYSIS
7.1.PROJECTED BALANCE SHEET:
7.2.ASSETS:
7.3.INTERNAL
RATE OF RETURN (IRR):
7.4.LIST OF SUPPLIERS ADDRESSES FOR:
Plant
and Machinery :
1)
M/s.Galaxy Conveyors Pvt.Ltd., 30 AhiyaComm .Centre,Gondal Road, Rajkot ,
Pin
:360002
2)
M/s.Neptune Engineering Co., 252, GIDC ,IndustrialEstate,Phase:II,
ModheraRoad,Dediasan
(Mehsana),India 384002
3) M/s.Ghosh Engineering Works,
Gohramora,Sreerampore,Hooghly,W.B
7.5.RAW MATERIALS:
1).
J.K.Minerals, Station Road,Janshi
2).
Golab Chand Kotcher,AjmerRoad,Bikaneer
3).
Plastic Clay and China Clay; Md.Bazar,Birbhum,W.B.
7.6.RESOURCE
CENTRE OF TECHNOLOGY:
1.
Br.MSME-DI,Govt.of India,J.P.Avenue,Durgapur 12, W.B
2.
Central Glass and Ceramic Research Institute,Jadavpur,Kolkata,
3. Govt. College of
Engg. & Ceramic Technology, A.C.BanerjeeLane, Kol 10